Terms and Conditions

These terms and conditions govern the use of this web site and the purchase of any goods from it. Please take the time to read these terms and conditions prior to ordering from this web site.

The Book House web site is owned and operated by The Book House Trading Pty Ltd (ABN 55 127 703 360). By browsing or purchasing from this web site, you agree to be bound by these terms and conditions as amended from time to time.

Prices/GST

All prices quoted are in Australian dollars. Most goods and services including postage attract a 10% GST when delivered in Australia. Prices are subject to change without notice. Whilst we try to keep prices accurate, some of the web site prices may differ from the actual price at the time of ordering and despatch. If this occurs, we will contact you for instructions before sending you the goods.

Stock Availability

Titles displayed on our web site are usually in stock, or can be obtained from Australian publishers within 3-5 days. If stock has to be ordered from overseas outlets, the delay may be 3-5 weeks. These delays are unfortunately beyond our control but rare. We will expedite all orders and keep you advised.

Returns

At The Bookhouse, we take exceptional care to provide our customers with the best possible service. We will refund or replace books ordered online from our web site if they are returned within 14 days of receipt of order. All books to be returned must be in its original mint condition (DVDs, CDs and Videos must be returned with its original manufacturer's seal unbroken).
When returning goods, the original packing slips and copy of invoice number must be enclosed. Care must be taken to pack parcels securely.

Delivery costs will be refunded in full, if the item received is the result of an error by The Book House.
We will make every effort to process return items for credit within 7-10 business days. Please note that it may take one or more billing cycle for the bank to credit your statement.

Cancellation of Order

You may cancel all or part of your order, provided that you advise us before you receive our email notification that your order has been despatched.

Price Changes

At The Book House, we endeavour to publish up to date RRP, and we aim to carefully check all prices on an ongoing basis. On occasions, publishers will change prices without notice, and our purchase price will be affected. The Book House will not accept responsibility for any price changes made by the supplier. Imported books are priced depending on the current foreign exchange rate. Please note that prices may vary due to currency fluctuations between time of quote and actual time of delivery.
If prices alter after placement of your order, we will email you of the changes and seek your approval for shipment.

Disclaimer

You agree that your access to, and use of this site is subject to these terms and all applicable laws and at your own risk. This site and its contents are provided to you in 'as is' basis, the site may contain errors, faults and inaccuracies and may not be complete and current.

The Book House makes no representations or warranties of any kind, expressed or implied as to the operation of this site or the information, content or materials or products included on this site, except as otherwise provided under applicable law.

The Book House cannot guarantee that any file or program available for download and/or execution from or via this site is free from viruses or other conditions that could damage or interfere with data, hardware, or software with which it might be used. You assume all risk of use of all programs and files on this site, and you release The Book House of all responsibility for any consequences of its use.